FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Grand Crossing in Katy, TX, our diverse floor plans—one, two, and three-bedroom apartments—accommodate every lifestyle. Whether you're seeking cozy comfort or spacious elegance, we’ve got you covered. Curious about resident life? Browse our FAQs to uncover answers to your most pressing questions about our vibrant community!

Availability & Floor Plans

  • Can I be added to a waitlist if no units are available?

    No, there is no waitlist available.


  • Are there short-term or flexible lease options available?

    Yes, 3 to 15 months.

  • Do prices change based on lease term or floor plan?

    Yes. Contact our leasing office to discuss pricing and lease terms.


Application & Leasing

  • What is the application process and timeline?

    24 to 72 hours, depending on how soon the applicant completes the requirements.

  • What documents are required to apply?

    Proof of income and ID verification.

  • Can I lease an apartment without an in-person visit?

    Yes. You can complete a virutal tour on-line and apply for an apartment on-line as well. If you have any questions, please, contact our leasing office.


Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Application and admin fees when applying, deposit once approved, and prorated rent and monthly fees at move-in.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    $35 pet rent, $200 pet deposit, and $300 pet fee; valet trash $25; package fee $20; pest control $5; billing fee $5. Optional: Rent Plus $15, renters insurance fee $15.

  • What payment methods are accepted?

    Bilt.com, money order, cashier's check, and Walmart payment.

  • Are late fees charged for late rent, and when?

    Yes, 10% on the 4th of the month.

Resident Policies

  • What is the guest policy?

    2 days per week.

  • What is your smoking policy?

    Only allowed in designated areas.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Gym open 24/7 all year. Pool closed Mondays for maintenance, open Tuesday to Sunday from 10 AM to 10 PM. Clubhouse Monday to Friday 9 AM to 6 PM, Saturdays 10 AM to 5 PM.

  • Are there community events or resident programs?

    Community events 4 times a month.

Parking & Transportation

  • Are parking permits required?

    Yes, our community requires parking permits.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Water payment at the property; electricity and internet on your own.

  • What internet or cable providers service the community?

    Xfinity is the area provider for internet.

  • Is renters insurance required?

    Yes, we require renter

    s insurance.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Yes. Valet trash $25, package fee $20, pest control $5, and billing fee $5. Optional: Rent Plus $15, renters insurance fee $15.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, call the office number 281-712-2848 and select option 3.

Move-in & Move-out

  • How do I schedule my move-in date and time?

    The move-in date can be scheduled at the time of the application. Once approved, the leasing agent will schedule a time that is comfortable for you during business hours.

  • What is the move-out notice period?

    There is a 60 day move-out notice requirement.


Accessibility

  • Are accessible (ADA) apartments available?

    No, accessible (ADA) apartments are not available.